Collection: PapattesBox - Monthly surprise box for dogs and cats

1. A team that listens — really

At PapattesBox, you're not just a number.
We respond quickly , with kindness, and we always find a solution.

Direct contact: clients@papattesbox.com

Your satisfaction is our priority.

2. Fast & reliable delivery with GLS

We work with GLS , a reliable and efficient carrier.
➡️ Express delivery: 2 to 3 business days on average
➡️ Guaranteed follow-up
➡️ Packages are protected and carefully prepared

Because receiving a box is also about experiencing a festive moment.

3. Toys certified by Bureau Veritas

Our toys are tested by Bureau Veritas according to EN-71 standards (parts 1, 2 and 3), which guarantee:

• mechanical safety,
• the non-toxicity of the materials,
• and the conformity of the dyes and substances used.

🔒 These tests ensure that our toys meet the safety standards in force for normal use.
Like all dog toys, they should be used under supervision.

4. Natural sweets, European origin

Our PapattesCroc treats are:

• 100% natural
• No additives, no preservatives
• dried at low temperature
• in 100g sachets
• origin Europe

➡️ A healthy, nutritious and transparent choice for your companion.

5. Quality guaranteed or a solution will be found

We inspect each box before shipping.
But if a problem arises, don't worry:

• referral,
• replacement,
• or a goodwill gesture.

We never leave you without an answer.

6. A passionate and responsible brand

PapattesBox was born from a deep passion for animals.
Our goal:
👉 to offer more joy, games and memories to dogs and their families.

Each box is prepared with care, as if it were for our own pet ❤️

7. Easy to contact, simple to discuss

Do you have a question? A hesitation?
One message is all it takes, and we're here.
No robots, no endless waiting: a human who answers you.

8. Try it and judge for yourself

You choose the size of your dog,
We are preparing a surprise box, tailored, safe and full of love.

• Free delivery in mainland France
  
• Fast delivery
  
• Certified and inspected products

Your dog will love it. And so will you.

1. You choose your plan

Choose from: 1 month, 3 months or 6 months .

Each box contains:

• original toys
• 100g natural treats
• and little surprises depending on the theme of the month

2. When will I receive my box?

It's simple:
👉 Any subscription before the end of the month = first box sent around the 10th of the following month .

Example: you subscribe on June 15th → first box sent around July 10th.

3. Payment & Renewal

• The first payment is taken on the day of subscription.
• The payment is automatically renewed each month, on the same date .
• You are committed for the chosen duration (1, 3 or 6 months).

4. Can I cancel the subscription?

Yes !
👉 You can cancel at any time once the commitment period has ended.

A 14-day right of withdrawal is possible after subscription, as long as the first box has not been opened .

5. Delivery

• Subscription box: shipped every month around the 10th, estimated delivery around the 15th.
• Free delivery in France
• Delivery to Belgium & Luxembourg: €4.90, free for orders over €49.

6. And the sweets?

Our PapattesCroc treats? Natural, healthy and in 100g bags.
You choose the size of your companion… and we prepare 3 perfectly tailored surprise treats for him!

7. And the toys?

The toys are original , often designed by PapattesBox, tested and designed to be fun, soft and safe for your pet.

At PapattesBox, we are committed to offering you a premium, transparent experience without any unpleasant surprises.
The price of our boxes reflects the true quality of the products and services included, without adding any hidden fees.

Here's what the price includes:

1. Toys created according to our exclusive design

Our toys are not bought randomly from a wholesaler.
They are :

• designed using our own exclusive PapattesBox design ,
• Made to order , especially for us.
• tested according to EN-71 standards (Bureau Veritas) to guarantee the safety, non-toxicity and conformity of the materials.

Producing original and certified toys has a higher cost, but it guarantees your companion a unique, safe and high-quality product.

2. Treats of safe origin and 100% natural

All our PapattesCroc treats:

• come from European suppliers .
• They are natural , without additives or preservatives.
• are packaged in 100g sachets ,
• follow strict hygiene standards .

We prioritize quality over low price.

3. Free delivery in France

We cover the transportation costs:
➡️ Free delivery in mainland France with GLS.

This puts a strain on our budget, but we want your purchases to be:

• simple,
• transparent,
• no surprises at the time of payment.

With us, there is no “+€4.90” added at the end that discourages the customer.

4. VAT included

The price shown includes French VAT 20% , which represents a significant portion of the final price.
No extra charges, no calculations to make: everything is included.

5. Genuine, human, and responsive customer service

Do you have a question? A doubt?
We respond quickly , and we always find a solution.
This personalized follow-up is part of the value of the box.

6. Subscriptions that allow you to pay less

At PapattesBox, we also want to offer a more economical option to those who wish to spoil their companion every month.
That's why we offer several subscription packages with guaranteed reduced prices .

🔸 Price of a box as a single purchase: between €36.90 and €42.90 , depending on the themes.
But with a subscription, you automatically benefit from preferential rates:

• Monthly subscription:
  👉 Fixed price €36.90/month , even on festive themes , with no variation.
• Quarterly subscription:
  👉 -5% off the monthly price (€36.90), i.e. €35.05 / month .
• Six-month subscription:
  👉 -10% off the monthly price, i.e. €33.21 / month .

Choosing a subscription means:
✔️ Enjoy a guaranteed lower price,
✔️ Ensure your dog receives its box every month,
✔️ automatically benefit from special themes at no extra cost.

A simple, flexible, and economical solution to please your pet all year round!

In summary:

You pay for:
✔️ Unique, original and certified toys,
✔️ Natural and European treats,
✔️ Free delivery,
✔️ VAT included,
✔️ Attentive and responsive customer service,
✔️ A simple, reliable, and surprise-free experience.
✔️ and the possibility of taking advantage of a reduced price thanks to the subscription (€36.90/month, -5% quarterly, -10% semi-annually).

At PapattesBox, we want every box to bring joy , never disappointment.

Yes, absolutely! At PapattesBox , we designed the subscription to be simple, transparent and without any catches .
You always remain in control, from beginning to end.

1. A clear commitment, without surprises

When you choose a 1 month, 3 months or 6 month plan, you are only committing for that duration.

• No hidden commitments ,
• No forced renewal ,
• No complicated conditions.

You know exactly what you're paying for.

2. After the commitment, you can stop whenever you want

Once the chosen period has ended, you can cancel your subscription at any time , with a simple click or by sending us a message.

No need to write a letter, no complicated notice period.

3. A right of withdrawal if you change your mind

From the date of subscription, you have a right of withdrawal of 14 days .
If the first box has not yet been opened, you can request a refund.

We do our best to make everything simple and quick.

4. A team ready to listen and support you

A question? A doubt? Do you want to be sure before stopping?
We are here to help you.

clients@papattesbox.com

A human will always answer you, never a robot.

5. Why are we keeping it simple?

Because we believe that a subscription should be:

• flexible ,
• without stress ,
• and without any traps .

At PapattesBox, if you stay, it's because your dog loves his box — not because you're stuck.

In summary

Yes, you can stop easily:

• transparent commitment
• Free cancellation after the chosen period,
• Cancellation possible within 14 days.
• Customer service available.
• Simple and straightforward operation.

Your peace of mind is part of the PapattesBox experience.